Grand Sunset Princess | Beachfront All-Inclusive

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Grand Sunset Princess Playa del Carmen Swimming Pool photo

Grand Sunset Princess Playa del Carmen Exterior photo

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Key details

About the Resort

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, 77710

Near the beach

Great

8.5

8.0

/10

2.0

4.6

Loved by Grand Sunset Princess guests

Villa suites

Delicious meals

Attentive drivers

Amazing service

Multiple sleeping options

Pleasant resort

"The facilities are excellent."

Gloria from United States

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"The food variety was also very good."

Anton from United States

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"If you want to be pampered definitely go to to Grand Princess spa."

783maryannec from Canada

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5-star beachfront resort located in Playa del Carmen

Amenities

Grand Sunset Princess boasts 674 rooms distributed among low-level buildings, ensuring privacy for all guests. The resort features twelve swimming pools, including hot tubs and family-friendly options. A designated area for non-motorized water sports adds to the diverse recreational activities available.

Rooms

Core accommodations include Deluxe Junior Suites, Platinum Suites, and Laguna Villa Suites, many featuring private hot tubs and swim-out access. Master Suites provide spacious layouts, complete with terraces for relaxing views. Each suite is equipped with modern amenities and designed for privacy.

Dining

Guests can choose from twelve distinct dining options, including La Vaquería for steakhouse favorites and La Hacienda for traditional Mexican cuisine. Each dining venue offers a variety of international cuisines tailored to different tastes. The all-inclusive plan covers all meals, providing a casual or formal dining experience depending on the restaurant chosen.

Wellness

The hotel houses Spa Princess, one of the largest spas in Riviera Maya, featuring over 1,700 m2 of wellness spaces. The spa offers a variety of treatments, including massages, facials, and a unique Temazcal inspired by Mayan traditions. Guests can also experience the thermal circuit with different water-based treatments designed for relaxation.

Family-Friendly

Grand Sunset Princess caters to families with a children's club designed for kids aged 4 to 12, equipped with pools and activities. Evening entertainment includes shows and live music suitable for all ages. The resort also provides options for non-motorized water sports encouraging family bonding.

Highlights

Location: Beachfront property in Playa del Carmen

Rooms: 674 rooms in low-level buildings

Dining: 12 dining options including a steakhouse

Wellness: 1,700 m2 of spa facilities

Activities: Non-motorized water sports included

Family-Friendly: Children's club for ages 4-12

“This property stands out for its impressive size and broad range of activities, appealing especially to families seeking all-inclusive convenience; the dining options are extensive, spanning themed restaurants that cater to diverse tastes, though the culinary experience can be inconsistent. While the resort strives for luxury with amenities like a large spa and private beach areas, service and attention to detail sometimes miss the mark. Consider it a solid option for a lively vacation, but temper expectations for true five-star polish.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.5/10Review score

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Highlights from guests

Children's AmenitiesFamily Bliss

Family rooms feature thoughtful details like cribs and step stools. The kids club and mini playground ensure endless fun for the little ones.

Olivia from Australia

Review on

DiningTasty Variety

Dinner offers an excellent array of choices. Buffets have nightly themes. Beach bar lunches feature tasty burgers, fries and wings.

Carlos from Spain

Review on

Spa & LeisurePampering Paradise

The spa offers hydrotherapy, body scrubs, facials and massages. Couples can enjoy champagne and chocolates in the jacuzzi.

Mei from China

Review on

Room FeaturesPoolside Escape

Opt for a walkout to the pool. It's worth it. The large bathtubs add a touch of luxury to the comfortable rooms.

Jean from France

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Select your room type

Grand Sunset Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Private Pool
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Junior Suite
2 persons
55 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Laguna Villa Suite Adults Only
2 persons
65 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Grand Sunset Princess offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Grand Sunset Princess presents a delightful array of dining options that promise to satisfy every palate with a blend of international cuisines. From vibrant buffets to specialty restaurants, each venue offers a unique atmosphere and culinary focus, ensuring an enriching experience for all guests.

Buffet Restaurant Green
International
Ambiance
Modern and inviting, perfect for casual family dining.
Key Offerings
A wide selection of dishes with live cooking stations, including both local and international favorites.
Reservation
No
Breakfast from 07:00 - 12:30; Lunch from 12:00 - 15:00.
Buffet Restaurant Orange
International
Ambiance
Modern and vibrant atmosphere, ideal for leisurely meals.
Key Offerings
A diverse buffet experience highlighting global cuisines, with options for various dietary preferences.
Reservation
No
Breakfast from 07:00 - 10:30; Lunch from 12:00 - 15:00.
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
Modern outdoor setting, perfect for a relaxed dinner under the stars.
Key Offerings
Savor succulent grilled meats and fresh sides, with a focus on traditional barbecue techniques.
Reservation
No
Dinner from 18:00 - 23:00.
Italian Restaurant Mamma Mia
Italian
Ambiance
Charming and warm, mimicking a quaint Italian trattoria.
Key Offerings
Delight in classic pasta dishes, thin-crust pizzas, and authentic Italian desserts.
Reservation
No
Dinner from 18:00 - 23:00.
Snack Sunset Restaurant
International
Ambiance
Casual and welcoming, perfect for light bites and snacks.
Key Offerings
Offers a variety of quick and tasty options for breakfast and lunch throughout the day.
Reservation
No
Breakfast from 07:00 - 10:30.
Snack Riviera Restaurant
International
Ambiance
Modern and relaxed, great for casual dining.
Key Offerings
Quick bites that cater to guests' cravings with a range of easy-to-enjoy dishes.
Reservation
No
Breakfast from 07:00 - 10:30; Lunch from 12:30 - 15:00.
Swiss Thematic Restaurant La Fondue
European
Ambiance
Cozy and intimate, designed to highlight Swiss traditions.
Key Offerings
Indulge in a flavorful fondue experience, showcasing Swiss cheese and chocolate specialties.
Reservation
No
Dinner from 18:00 - 23:00.
Asiatic Restaurant Miso
Asian
Ambiance
Sleek and modern, capturing the essence of Asian dining.
Key Offerings
Experience expertly crafted sushi and Asian-inspired dishes with fresh flavors.
Reservation
No
Dinner from 18:00 - 23:00.
Seafood Restaurant Las Olas
Seafood
Ambiance
Trendy and relaxed, accentuating the freshness of the ocean.
Key Offerings
Dine on a range of exquisite seafood dishes, celebrating local fishing traditions.
Reservation
No
Dinner from 18:00 - 23:00.
Chill Out Restaurant
International
Ambiance
Laid-back and breezy, ideal for relaxed evenings by the beach.
Key Offerings
Enjoy a diverse menu designed for leisurely dinners accompanied by sunset views.
Reservation
No
Dinner from 18:00 - 23:00.
International Gourmet Restaurant Le Fleur
International
Ambiance
Sophisticated yet comfortable, perfect for a fine dining experience.
Key Offerings
A delightful menu featuring gourmet dishes with a modern twist.
Reservation
No
Dinner from 18:00 - 23:00.
Mexican Restaurant La Hacienda
Mexican
Ambiance
Festive and colorful, embodying the spirit of traditional Mexican dining.
Key Offerings
Savor authentic dishes like tacos, enchiladas, and mole, crafted with rich flavors.
Reservation
No
Dinner from 18:00 - 23:00.

Location

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, 77710

Explore Playa del Carmen

Local Delights Near Grand Sunset Princess

Playa del Carmen

16 minutes walking

A lively beach lined with shops and restaurants, perfect for sunbathing or enjoying beach activities.

Point Esmeralda

35 minutes walking

A scenic beach known for its tranquility and ideal for picnics, just a short stroll from the bustling town.

Xcalacoco Beach

25 minutes walking

A less crowded spot offering stunning views and soft sands, an excellent place for relaxing and water activities.

El Camaleon Golf Course

25 minutes driving

A championship golf course featuring beautiful scenery and designed by Greg Norman, ideal for golf enthusiasts.

Snorkeling Tours

10 minutes driving

Exciting snorkeling adventures offered nearby with equipment rentals and guided tours for all experience levels.

Yoga Classes

15 minutes driving

Relaxing beachside yoga sessions available at various studios, great for maintaining wellness while traveling.

Coco's Cabanas

20 minutes walking

A beachfront restaurant offering a casual vibe and signature seafood dishes, perfect for family outings.

Koh Thai

16 minutes walking

Authentic Thai cuisine in a serene setting, recommended for its fresh ingredients and flavorful dishes.

La Brasserie

16 minutes walking

A cozy bistro featuring French-inspired dishes, ideal for romantic dinners with an intimate atmosphere.

Live Music at La Casa del Agua

15 minutes walking

Vibrant live music venue offering a range of genres, perfect for unwinding with friends or family after dinner.

Cinepolis Playa del Carmen

10 minutes driving

A popular cinema showcasing both local and international films, suitable for family outings or solo visits.

Getting around

City Centre
Playa del Carmen 10 min · 4.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 16 min · 6.6 mi
Cozumel (CZM) 63 min · 26.0 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 06:00-11:00

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2007

Number of rooms:

521

Former name

grand sunset princess all suites & spa resort

Reviews and Ratings

Feedback about Grand Sunset Princess from previous guests about their experience

Review score

Based on 1964 verified reviews

8.6 /10

Great

83 %

Recommend

Breakfast

9.1/10

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.8/10

Free Wi-Fi

5.3/10

Location

8.5/10

Paid Wi-Fi

7.5/10

Staff

8.6/10

Value for money

8.6/10

Pros

Beautiful grounds

Excellent housekeeping

Clean pool

Cons

Unhelpful staff

Poor food quality

Dated rooms

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Questions of the users

About Grand Sunset Princess

Do any suites feature a hot tub on the balcony or terrace?

20 March 2024

Yes, certain suites include hot tubs on the balcony or terrace, offering beautiful views and a relaxing experience.

Is it possible to book connecting or adjoining rooms at the resort?

25 April 2024

Connecting rooms are available depending on current occupancy and availability.

Are there shuttle services provided from Cancun Airport to the resort?

30 May 2024

The hotel does not offer shuttle services. Guests can book transfers through local services like Best Day Travel or Nexus Tours, or use public buses such as ADO.

Can two adults and one child stay in a Platinum Suite?

5 June 2024

Yes, a Platinum Suite can accommodate two adults and one child, ensuring a comfortable stay.

What dining options are available at the resort, and can food and drinks be served in specific suites?

15 August 2024

Room Service is available for guests. Though some suites do not have direct pool access, food and drinks can be enjoyed in these rooms.

What are the differences between the Platinum Suite and the Junior Suite?

20 September 2024

The Platinum Suites are closer to the beach and feature additional amenities, including hot tubs and exclusive services. The views offered will depend on availability.

What does the all-inclusive package cover at the resort?

25 October 2024

The all-inclusive plan includes meals and drinks available 24/7, access to various activities, and use of common areas.

Is there a dress code for dining at the hotel's restaurants?

30 November 2024

Guests are asked to wear elegant casual attire. For men, swimming trunks are not allowed, while women are encouraged to dress elegantly.

Is the beach exclusively accessible to hotel guests, or is it shared with other resorts?

5 December 2024

The beach is private for hotel guests, ensuring a tranquil and exclusive experience away from non-registered visitors.

Are there options for late check-out available for guests?

10 January 2025

Late check-out is possible until 18:00, although standard check-out time is at 12:00. Guests can continue to enjoy hotel services with a bracelet until departure.