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From274US$ /night
Check-in
12Mar2026Select date
Check-out
13Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.3
8.0
/10
3.6
4.6
/5

Amenities

Grand Sunset Princess boasts 674 rooms distributed among low-level buildings, ensuring privacy for all guests. The resort features twelve swimming pools, including hot tubs and family-friendly options. A designated area for non-motorized water sports adds to the diverse recreational activities available.

Rooms

Core accommodations include Deluxe Junior Suites, Platinum Suites, and Laguna Villa Suites, many featuring private hot tubs and swim-out access. Master Suites provide spacious layouts, complete with terraces for relaxing views. Each suite is equipped with modern amenities and designed for privacy.

Dining

Guests can choose from twelve distinct dining options, including La Vaquería for steakhouse favorites and La Hacienda for traditional Mexican cuisine. Each dining venue offers a variety of international cuisines tailored to different tastes. The all-inclusive plan covers all meals, providing a casual or formal dining experience depending on the restaurant chosen.

Wellness

The hotel houses Spa Princess, one of the largest spas in Riviera Maya, featuring over 1,700 m2 of wellness spaces. The spa offers a variety of treatments, including massages, facials, and a unique Temazcal inspired by Mayan traditions. Guests can also experience the thermal circuit with different water-based treatments designed for relaxation.

Family-Friendly

Grand Sunset Princess caters to families with a children's club designed for kids aged 4 to 12, equipped with pools and activities. Evening entertainment includes shows and live music suitable for all ages. The resort also provides options for non-motorized water sports encouraging family bonding.

Highlights

Location: Beachfront property in Playa del Carmen

Rooms: 674 rooms in low-level buildings

Dining: 12 dining options including a steakhouse

Wellness: 1,700 m2 of spa facilities

Activities: Non-motorized water sports included

Family-Friendly: Children's club for ages 4-12

“This property stands out for its impressive size and broad range of activities, appealing especially to families seeking all-inclusive convenience; the dining options are extensive, spanning themed restaurants that cater to diverse tastes, though the culinary experience can be inconsistent. While the resort strives for luxury with amenities like a large spa and private beach areas, service and attention to detail sometimes miss the mark. Consider it a solid option for a lively vacation, but temper expectations for true five-star polish.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Grand Sunset Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Private Pool
2 persons
485 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Junior Suite
2 persons
595 sq. feet 
1 King-size bed
Shower
Coffee machine
Laguna Villa Suite Adults Only
2 persons
700 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Platinum Suite
2 persons
660 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Grand Sunset Princess offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Grand Sunset Princess presents a delightful array of dining options that promise to satisfy every palate with a blend of international cuisines. From vibrant buffets to specialty restaurants, each venue offers a unique atmosphere and culinary focus, ensuring an enriching experience for all guests.
Grand Sunset Princess Playa del Carmen Restaurant photo The restaurant
Grand Sunset Princess Playa del Carmen Restaurant photo The photo shows a warmly lit restaurant setting, focusing on a long table elegantly set for a meal. The table is dark brown and is covered with a beige placemat. 

Several wine glasses of different sizes are arranged on the table, some filled with a
Grand Sunset Princess Playa del Carmen Restaurant photo The photo shows the interior of a restaurant with a warm and inviting atmosphere. The walls are a rich dark brown, accented by large windows that offer a glimpse of the outside world. 

The seating area features long, cushioned banquettes upholstered

Buffet Restaurant Green

International
Ambiance
Modern and inviting, perfect for casual family dining.
Key Offerings
A wide selection of dishes with live cooking stations, including both local and international favorites.
Reservation
No
Breakfast from 07:00 - 12:30; Lunch from 12:00 - 15:00.

Buffet Restaurant Orange

International
Ambiance
Modern and vibrant atmosphere, ideal for leisurely meals.
Key Offerings
A diverse buffet experience highlighting global cuisines, with options for various dietary preferences.
Reservation
No
Breakfast from 07:00 - 10:30; Lunch from 12:00 - 15:00.

Grill Restaurant La Vaqueria

Grill/BBQ
Ambiance
Modern outdoor setting, perfect for a relaxed dinner under the stars.
Key Offerings
Savor succulent grilled meats and fresh sides, with a focus on traditional barbecue techniques.
Reservation
No
Dinner from 18:00 - 23:00.

Italian Restaurant Mamma Mia

Italian
Ambiance
Charming and warm, mimicking a quaint Italian trattoria.
Key Offerings
Delight in classic pasta dishes, thin-crust pizzas, and authentic Italian desserts.
Reservation
No
Dinner from 18:00 - 23:00.

Snack Sunset Restaurant

International
Ambiance
Casual and welcoming, perfect for light bites and snacks.
Key Offerings
Offers a variety of quick and tasty options for breakfast and lunch throughout the day.
Reservation
No
Breakfast from 07:00 - 10:30.

Snack Riviera Restaurant

International
Ambiance
Modern and relaxed, great for casual dining.
Key Offerings
Quick bites that cater to guests' cravings with a range of easy-to-enjoy dishes.
Reservation
No
Breakfast from 07:00 - 10:30; Lunch from 12:30 - 15:00.

Swiss Thematic Restaurant La Fondue

European
Ambiance
Cozy and intimate, designed to highlight Swiss traditions.
Key Offerings
Indulge in a flavorful fondue experience, showcasing Swiss cheese and chocolate specialties.
Reservation
No
Dinner from 18:00 - 23:00.

Asiatic Restaurant Miso

Asian
Ambiance
Sleek and modern, capturing the essence of Asian dining.
Key Offerings
Experience expertly crafted sushi and Asian-inspired dishes with fresh flavors.
Reservation
No
Dinner from 18:00 - 23:00.

Seafood Restaurant Las Olas

Seafood
Ambiance
Trendy and relaxed, accentuating the freshness of the ocean.
Key Offerings
Dine on a range of exquisite seafood dishes, celebrating local fishing traditions.
Reservation
No
Dinner from 18:00 - 23:00.

Chill Out Restaurant

International
Ambiance
Laid-back and breezy, ideal for relaxed evenings by the beach.
Key Offerings
Enjoy a diverse menu designed for leisurely dinners accompanied by sunset views.
Reservation
No
Dinner from 18:00 - 23:00.

International Gourmet Restaurant Le Fleur

International
Ambiance
Sophisticated yet comfortable, perfect for a fine dining experience.
Key Offerings
A delightful menu featuring gourmet dishes with a modern twist.
Reservation
No
Dinner from 18:00 - 23:00.

Mexican Restaurant La Hacienda

Mexican
Ambiance
Festive and colorful, embodying the spirit of traditional Mexican dining.
Key Offerings
Savor authentic dishes like tacos, enchiladas, and mole, crafted with rich flavors.
Reservation
No
Dinner from 18:00 - 23:00.

Grand Sunset Princess Location

Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta Avenida, Mz 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1000 ft
Restaurants
Coco's Cabanas
1.1 mi
Punta Bete Mexico Xcalacoco
Club de Playa Selvamar
3500 ft
Playa Xcalacoco
Koh Thai
4200 ft
Predio El Limonar fraccion 2
La Brasserie
4200 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4200 ft
Predio El Limonar fraccion 2
La Marea
1.1 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
4200 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
3900 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
4100 ft
Xcalaco El Limonar No. 1
Explore Playa del Carmen
Local Delights Near Grand Sunset Princess
Top Attractions
Activities
Dining
Entertainment
Playa del Carmen
16 minutes walking
A lively beach lined with shops and restaurants, perfect for sunbathing or enjoying beach activities.
Point Esmeralda
Point Esmeralda
35 minutes walking
A scenic beach known for its tranquility and ideal for picnics, just a short stroll from the bustling town.
Xcalacoco Beach
25 minutes walking
A less crowded spot offering stunning views and soft sands, an excellent place for relaxing and water activities.
El Camaleon Golf Course
25 minutes driving
A championship golf course featuring beautiful scenery and designed by Greg Norman, ideal for golf enthusiasts.
Snorkeling Tours
10 minutes driving
Exciting snorkeling adventures offered nearby with equipment rentals and guided tours for all experience levels.
Yoga Classes
15 minutes driving
Relaxing beachside yoga sessions available at various studios, great for maintaining wellness while traveling.
Coco's Cabanas
Coco's Cabanas
20 minutes walking
A beachfront restaurant offering a casual vibe and signature seafood dishes, perfect for family outings.
Koh Thai
Koh Thai
16 minutes walking
Authentic Thai cuisine in a serene setting, recommended for its fresh ingredients and flavorful dishes.
La Brasserie
La Brasserie
16 minutes walking
A cozy bistro featuring French-inspired dishes, ideal for romantic dinners with an intimate atmosphere.
Live Music at La Casa del Agua
15 minutes walking
Vibrant live music venue offering a range of genres, perfect for unwinding with friends or family after dinner.
Cinepolis Playa del Carmen
10 minutes driving
A popular cinema showcasing both local and international films, suitable for family outings or solo visits.
Getting around
City Centre
Playa del Carmen10 min  ·  4.0 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)16 min  ·  6.6 mi
Cozumel International Airport (CZM)63 min  ·  26.0 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Sunset Princess serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
523
Former name
grand sunset princess all suites & spa resort

Reviews and Ratings

Feedback about Grand Sunset Princess from previous guests about their experience
Review score
Based on 1206 verified reviews
8.0/10
Great
75%
Recommend
Breakfast
10.0/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
5.5/10
Location
8.2/10
Paid Wi-Fi
7.5/10
Staff
8.2/10
Value for money
8.0/10
Pros
Beautiful grounds
Excellent housekeeping
Clean pool
Cons
Unhelpful staff
Poor food quality
Dated rooms
Guest reviews
based on 93 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Grand Sunset Princess
What is the cost for COVID-19 testing at the resort? Is there a complimentary testing option available?
10 January 2024
Antigen tests are available onsite for USD 35, while PCR tests can be arranged offsite. Free testing is not offered.
Are COVID-19 testing facilities available for guests at the resort?
15 February 2024
Yes, the resort offers an antigen test and can assist with organizing PCR tests offsite.
Do any suites feature a hot tub on the balcony or terrace?
20 March 2024
Yes, certain suites include hot tubs on the balcony or terrace, offering beautiful views and a relaxing experience.
Is it possible to book connecting or adjoining rooms at the resort?
25 April 2024
Connecting rooms are available depending on current occupancy and availability.
Are there shuttle services provided from Cancun Airport to the resort?
30 May 2024
The hotel does not offer shuttle services. Guests can book transfers through local services like Best Day Travel or Nexus Tours, or use public buses such as ADO.
Can two adults and one child stay in a Platinum Suite?
5 June 2024
Yes, a Platinum Suite can accommodate two adults and one child, ensuring a comfortable stay.
Is onsite PCR testing available for guests with certificates accepted by airlines?
10 July 2024
Yes, PCR tests can be arranged at the hotel. Guests should contact the Concierge upon arrival to schedule an appointment.
What dining options are available at the resort, and can food and drinks be served in specific suites?
15 August 2024
Room Service is available for guests. Though some suites do not have direct pool access, food and drinks can be enjoyed in these rooms.
What are the differences between the Platinum Suite and the Junior Suite?
20 September 2024
The Platinum Suites are closer to the beach and feature additional amenities, including hot tubs and exclusive services. The views offered will depend on availability.
What does the all-inclusive package cover at the resort?
25 October 2024
The all-inclusive plan includes meals and drinks available 24/7, access to various activities, and use of common areas.
Is there a dress code for dining at the hotel's restaurants?
30 November 2024
Guests are asked to wear elegant casual attire. For men, swimming trunks are not allowed, while women are encouraged to dress elegantly.
Is the beach exclusively accessible to hotel guests, or is it shared with other resorts?
5 December 2024
The beach is private for hotel guests, ensuring a tranquil and exclusive experience away from non-registered visitors.
Are there options for late check-out available for guests?
10 January 2025
Late check-out is possible until 18:00, although standard check-out time is at 12:00. Guests can continue to enjoy hotel services with a bracelet until departure.

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Rooms and Guests2 Guests, 1 Room